Create long-term, sustainable improvements to your workforce strategy with the new Workforce Improvement Services framework

Our NHS Workforce continues to face challenging pressures, exacerbated by the impact of the pandemic, with increased numbers of patients needing care alongside reduced levels of available staff.

The NHS Workforce Alliance has launched a new framework agreement, Workforce Improvement Services (WIS), which aims to address these pressures. WIS offers solutions to secure extra clinical capacity and greater control over the agency market, connecting you with workforce partners who understand the challenges of NHS staffing, creating the right solutions for your organisation’s needs.

Our agreement offers holistic workforce improvement solutions, managed and delivered strategically and sympathetically to each other, to deliver best outcomes with a strong emphasis on upskilling trust staff, knowledge transfer and exit planning.

WIS provides you with the ability to contract multiple workforce solutions under a single contract, including temporary and permanent clinical staffing, international recruitment, bank staff recruitment and management and non-clinical recruitment.


  • Provision of scalable solutions, from smaller, focussed commissioned services up to management of entire workforce solutions for trusts, or groups of trusts such as ICS footprints
  • Ability to deliver a range of workforce solutions via one overarching contract, with accompanying KPIs, contractual requirements and expectations
  • Development and upskilling of customers’ systems, staff and workforce departments to ensure long-term and sustainable improvements
  • Alignment with current policies and strategies including the NHS People Plan, the NHS ICS programme of work

For further information on Workforce Improvement Services, visit the framework page.

Get in touch

If you would like to discuss your staffing requirements or more information on how WIS could be implemented in your organisation, contact your local Alliance partner:

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