Workforce Improvement Services

Workforce Improvement Services framework RM6163 seeks to connect customers with experienced, informed workforce partners with the expertise to understand the challenges of NHS staffing and help create and embed the right solutions for your organisation.

The Workforce Improvement Services (WIS) framework provides our customers with the ability to contract multiple workforce solutions under a single contract, managed strategically and sympathetically to each other to deliver best outcomes.

Workforce solutions covered by WIS include:

• Temporary and permanent clinical staffing
• International recruitment
• Bank staff recruitment and management
• Non-clinical recruitment.

WIS also places a strong emphasis on upskilling trust staff, knowledge transfer and exit planning, ensuring long-term, sustainable improvements.

The COVID-19 pandemic has exacerbated existing pressures faced by our NHS workforce, with increased numbers of patients needing care and reduced levels of available staff. The NHS Workforce Alliance’s Workforce Improvement Services (WIS) framework aims to address these pressures, not only in NHS trusts but also in CCGs, Community Services and newly formed Integrated Care Systems (ICSs). WIS connects NHS organisations with experienced workforce partners with the expertise to review, identify and report efficiency opportunities within the organisations’ workforce supply chain, policies and practices.

• Provision of scalable solutions, from smaller focused commissioned services up to management of entire workforce solutions for trusts or groups of trusts such as ICS footprints
• Ability to deliver an entire range of workforce solutions via one overarching contract, with accompanying KPIs, contractual requirements and expectations
• Development and upskilling of customers’ systems, staff and workforce departments to ensure long-term and sustainable improvements
• Alignment with current policies and strategies including the NHS People Plan, the PTOM programme, the NHS Long Term Plan and the NHS ICS programme of work
• Support in reducing reliance on temporary staff, instead focusing on permanent recruitment and staff retention.

To proceed with accessing and benefiting from this framework, please complete the form on our contact page and your regional partner will be in touch within 48 hours, often much sooner.